Strategic Plan of the Observatory
The management models for the museums and heritage institutions consist of 3 main areas:
• Management of collections.
• Audience management.
• Resource management.
The OPPCC mainly provides services related to the manegement of the public, such as the mediation and reception of assets by the public. The OPPCC also wants to provide services related to resources; as well as with the communication of museums and heritage facilities, through training actions for professionals.
Within its operative framework, the Strategic Plan of the Observatory of Audiences of Cultural Heritage includes the theoretical foundations and the programmes carried out by the Observatory.